Job Information
ROLE OF THE JOB
Please note: Successful applicants must be available for interview week commencing 14th July. These posts will commence in September 2025.
This apprenticeship will last for a duration of 24 months. The training is delivered by Northumberland Skills and you will be required to attend training at Morpeth Leisure Centre, NE61 1SR.
What the candidate will be doing on a day-to-day basis
The nature of the administrative support will vary and will involve responding to written correspondence, handling telephone calls, generating travel permits and issuing letters outlining transport arrangements, maintaining records and updating databases. These are all tasks which help ensure appropriate travel arrangements are put in place for children and young people, including vulnerable passengers that qualify for transport assistance. There will be plenty of scope within the role for personal development for the right candidate.
Background on department
The Passenger Transport Team is located within the Environment & Transport Directorate. It comprises a team of 15 staff and are responsible for the planning, procurement, contract management and payment of passenger transport services, that are delivered through the use of taxi and bus operators. The type of passenger transport services provided include school transport, local bus services and community transport as well as social care transport.
Type of person we are looking for
We are looking for an enthusiastic individual who is eager to learn and expand their knowledge and skills through hands-on experience.
Likes to work as part of a team, on a variety of tasks with short deadlines. To be able to work on their own where relevant.
Location
County Hall, Morpeth
Salary
National Apprenticeship Framework
Contract Type
Fixed Term for duration of apprenticeship training, plus 6 months for End Point Assessment.
REQUIREMENTS OF THE JOB
Maths and English GCSE (or Equivalent) at Grade 4/C or above
Familiar with IT systems, eg. Word, Excel, PowerPoint.
Available to attend County Hall Morpeth each working day
The primary purpose of the role is to provide general administrative support for the Passenger Transport Team that are responsible for the organisation of passenger transport services for a range of different clients, including children and young people, vulnerable passengers as well as users of local bus services.
NCC INFO AND BENEFITS
Why choose us?
We have some outstanding benefits to offer you, including:
- -26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
- -Automatic enrolment into the Local Government Pension Scheme
-Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)
-Local government discount schemes available to all employees with offers at local businesses along with various national brands
-Commitment to work/life balance offering flexibility through various schemes including job sharing, flexible working, term-time only, and compressed hours
-A range of salary sacrifice schemes are available - Staff networks - run by staff, for staff, providing opportunities for peer networking, mutual support, staff development e.g. Apprenticeship, Armed Forces, ASD, Enable (disability), LGBT+, Menopause, Mental Wellbeing, Racial Equality
For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.
We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email hrrecruitment@northumberland.gov.uk or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
Alternative application format:
British Sign Language: northumberlandcc-cs.signvideo.net
For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930
Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.
