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Team Manager - Home Improvement Service

Please Note: The application deadline for this job has now passed.

Job Information

We have a vacancy within our Home Improvement Service (HIS) that needs an experienced team manager to fill, someone with a commitment to lead a successful team to continue providing a high standard of service and adaptations to the residents of Northumberland. 

We want someone who understands the value of a well-managed team for its ultimate success, someone with commitment to support people in their roles and to improving the lives of residents of Northumberland through enhancing their environments to maximise their abilities. 


The HIS team is small overall with 14 members of staff working into two teams, Minor Works and Major, Disabled Facilities Grant (DFG) funded, Adaptations teams each with their own very specific remit to provide beneficial supportive adaptations to those who need them 

You will have day to day responsibility for the team, managing all HR tasks for the team, supporting each member in their role, completing quality audits of the team’s work, liaising with contractors to maintain effective working relationships, referring professionals and colleagues both internally and external to the authority.  The post holder will also work closely with the Senior Manager and Head of Service for service development and quality improvement. 


The postholder will be based at Foundry House, The Oval, Bedlington, Northumberland NE22 5HS; as the service covers the whole of Northumberland there may be times when the postholder needs to travel anywhere in the county.  There is also the opportunity to work from home when appropriate. 

This is a full-time, permanent post.

Salary starts at £42,403 rising to £46,464 (Band 9)


For further information please contact Tracey Moore Senior Manager or Dawn Walker Head of Service via One Call on 01670 536400.

We are looking for someone who is:

  •  Educated to a degree or has an equivalent qualification/training/experience in a professional area relevant to the service area 

  • Experienced in managing and leading people and Teams/Service successfully 

  • An excellent communicator, someone who can effectively communicate to a wide range of service users, colleagues, and internal and external stakeholders across a wide range of subject areas that this service area covers.

  • Must have a valid drivers license and be willing to travel throughout the beautiful county of Northumberland as required. 

Northumberland is world-renowned as a visitor destination and an ideal location to strike a perfect work/life balance. There is no better way of enjoying the picturesque scenery and stunning coastline than on an everyday basis! 

Why choose us? 
We have some outstanding benefits to offer you, including: 

  • 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees) 

  • Automatic enrolment into the Local Government Pension Scheme 

  • Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees) 

  • Local government discount schemes available to all employees with offers at local businesses along with various national brands 

  • Commitment to work/life balance offering flexibility through various schemes including job sharing, flexible working, term-time only, and compressed hours 

  • A range of salary sacrifice schemes are available 

  • Staff networks - run by staff, for staff, providing opportunities for peer networking, mutual support, staff development e.g. Apprenticeship, Armed Forces, ASD, Enable (disability), LGBT+, Menopause, Mental Wellbeing, Racial Equality 

Further information 
For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format, please see the alternative methods below.  This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.    

Alternative application format: 
British Sign Language:   
For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930 

Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system.  Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.

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