Please Note: The application deadline for this job has now passed.
Job Information
ROLE OF THE JOB
The Voids and Minor works team undertake all necessary repairs and upgrades to our empty properties to get them ready for Reletting. In addition, we manage all the Damp and Mould reports that come in from customers, ensuring works are undertaken to make sure customers are supported and their homes are left free of any Damp or Mould.
Sometimes things go wrong, and we receive reports of disrepair. This is a legal process, and we need to ensure these cases are dealt with effectively and correctly in accordance with processes and within stipulated timescales.
There are also unforeseen, larger scale jobs that might arise from a such events as a fire, a car crash, storm, damage, or flood. These major works are too extensive or complicated to be classed as responsive repair and to urgent to be included in a future capital works program. We also have our EICR program, an MOT for the electrics in a home which is a requirement to be completed every 5 years.
You will be crucial in administrating all of the above - whether its making appointments for surveyors, inputting the works they have identified on the system, raising purchase orders to contractors or checking invoices against the works raised and quotations received.
Whilst we are continuously trying to update our manual systems online, there are still a lot of paper reports and certificates that need filing and uploading onto the system and a lot of data entry required in this role.
The role is based in our Office in Blyth Civic Centre. There is some scope for flexibility and home working. However, core hours between 9:30am and 2:30pm would be required to be office based, primarily for the ease of exchanging information between the team.
Permanent, full time 37 hours per week
Salary Band 4, £24,294 - £25,979
REQUIREMENTS OF THE JOB
If you are motivated, can multitask with a flexible can-do attitude this job is for you! You will be required to produce reports, liaising with team leaders and supervisors to ensure you have all the required information.
Ideally, you will have experience with the following;
- Microsoft programs Excel, word & PowerPoint
- Experience of NEC, Northgate, or other housing management Systems
- Experience of scheduling responsive repairs systems Total mobile or other
- Knowledge and experience with Task /oracle or other financial invoicing systems.
- Experience of responsive repairs & voids in a social housing setting
- Knowledge of building terms & components
- Experience of dealing with complaints
- Experience of working with trades staff
Please note - previous applicants from similar roles are invited to reapply
Northumberland is world-renowned as a visitor destination and an ideal location to strike a perfect work/life balance. There is no better way of enjoying the picturesque scenery and stunning coastline than on an everyday basis!
Northumberland County Council’s (NCC) vision is “To make Northumberland a county which you regard as a great place to live, in which you can access the activities you enjoy, whilst having the opportunity to learn and thrive”.
For further information about NCC, please visit our website.
Why choose us?
We have some outstanding benefits to offer you, including:
- 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
- Automatic enrolment into the Local Government Pension Scheme
- Flexi scheme – up to 2 days flexible leave available per month (pro rata for part-time employees)
- Local government discount schemes available to all employees with offers at local businesses along with various national brands
- Commitment to work/life balance offering flexibility through various schemes including job sharing, home working, flexible working, term-time only, and compressed hours
- Car leasing scheme
Please visit our website for more information regarding our benefits.
Further information
Please note that this is a permanent position but applications on a secondment or part-time basis would be considered for the right applicant. For guidance on completing your application and for information about our Equality and Diversity principles, please check the Northumberland Council website.
We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email hrrecruitment@northumberland.gov.uk or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to attend an interview, please also let the team know. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
