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Social Work Support Assistant

Please Note: The application deadline for this job has now passed.

Job Information

Social Work Support Assistant, Adult Social Care – Full time (37 hours), fixed term (12 months) for Maternity Cover – Based in Alnwick District Office 

We have an exciting opportunity for a Social Work Support Assistant / Care Manager 1 to join our Care and Support Team based in Alnwick.  We are looking for a passionate person, who is keen to deliver a high-quality service to join our team.   

About the role:  
As a key worker for adults with care needs over 18 years of age, you will be the main point of contact for support and advice to them and their families. You will also lead in ensuring their safety in their day to day lives and to help them live as full and independent a life as possible.  
The role will include responsibility for completing needs assessments, taking into consideration safeguarding, reviewing the need for continuing healthcare and promoting self-directed support.  
You will work within a Care and Support Team which include social workers and care managers who will link closely with GP practices, community health services and district nurses.  
You will need to have a strong commitment to enabling and empowering service users to live independently in the community and help them think creatively about how they can do that. There will be a focus on managing risk and ensuring service users are protected from significant harm.  
You will need to be able to work well within a team and independently, have good time management skills and an ability to prioritise. 
You also need strong interpersonal, advocacy and communication skills. Solid IT skills are also needed to be able to input, use and retrieve data and information although full system training will be given.  
 The main responsibilities include:  

  • Carrying out assessments and working with service users to design solutions to meet their desired outcomes, seeking guidance from your Line Manager and colleagues where appropriate.  

  • Managing and planning such work in an effective way to allow the required monitoring and review of the outcomes achieved for an individual.  

  • Undertaking Carers’ Assessments as part of the care management process.  

  • Carrying out Risk Assessments as part of the care management process.  

  • Participating in the Duty System to pick up ad hoc work, taking and processing information and acting on it under supervision as required.  

  • Take part in shadowing of students, e.g. Social Workers, Occupational Therapists and newly appointed staff from other disciplines.  

  • Participating in discharge planning (from hospital) and care planning meetings.  

  • Ensuring all written and electronic records are maintained to organisational standards.  

  • Providing written reports, outcomes of assessments and recommendations.  

  • Advocating on behalf of service users.  

 Essential requirements:  

  • NVQ 3 in social care or equivalent  

  • Experience of working with adults in a social care setting  

  • Some knowledge of legislation relevant to mental health and adult social care  

  • Some knowledge of, or experience of, working with people experiencing mental illness, learning disability and/or physical conditions in adults and older people  

  • Due to the nature of this role, it is an essential requirement of the role that the post holder has a valid driving license and has access to a car they can use for work purposes 

If you are passionate about delivering a high-quality service, we would like to hear from you!  
For more information about the vacancy please contact Joanna Palmer on  


Northumberland is world-renowned as a visitor destination and an ideal location to strike a perfect work/life balance. There is no better way of enjoying the picturesque scenery and stunning coastline than on an everyday basis!  


Why choose us? 

We have some outstanding benefits to offer you, including:  


  • 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)  

  • Automatic enrolment into the Local Government Pension Scheme  

  •  Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)  

  • Local government discount schemes available to all employees with offers at local businesses along with various national brands 

  • Commitment to work/life balance offering flexibility through various schemes including job sharing, flexible working, term-time only, and compressed hours 

  • A range of salary sacrifice schemes are available 

  • Staff networks - run by staff, for staff, providing opportunities for peer networking, mutual support, staff development e.g. Apprenticeship, Armed Forces, ASD, Enable (disability), LGBT+, Menopause, Mental Wellbeing, Racial Equality  


Further information 

For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.  


We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format, please see the alternative methods below.  This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.     


Alternative application format:  

British Sign Language:    

For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930  


Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system.  Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications 

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