Job Information
Safer Communities Officer
Fixed term to February 2027
Make Communities Safer. Support Residents. Create Positive Change.
Are you an experienced housing professional with a strong understanding of anti-social behaviour legislation and a commitment to improving neighbourhoods? We are looking for a dedicated Safer Communities Officer to join our team and play a vital role in creating safer, stronger communities across Northumberland.
Role of the Job
You will be responsible for the investigation of cases of anti-social behaviour within Northumberland County Council housing stock and work in partnership to resolve them. You will manage a day-to-day caseload, this will include gathering evidence, attending partnership meetings with Northumbria Police and representing Northumberland County Council at safeguarding, adult and children’s services meetings.
Represent NCC at ASB case reviews (Community Trigger) You will coordinate and/or participate in operations with the Police and other partners (which may include out of hours). Interview all relevant parties involved in cases, carry out home visits. Keep detailed case notes and records of all visits and meetings, take action where necessary in line with legislation including Anti- Social Behaviour Crime and Policing Act 2014 and the Housing Act 1985 and 1996 to enforce tenancy conditions.
You will be required to complete statements and court bundles and attend Court on behalf of the Council, ensuring all follow-up actions are completed including the service of court orders.
You will work with two other Safer Neighbourhood Officers covering your own patch and be managed by the Senior Safer Neighbourhood officer. The team is reactive and proactive to reduce anti-social behaviour within the housing stock.
We are looking for a motivated enthusiastic team player who is able and confident to work independently and as part of a team. An excellent communicator to represent NCC at required meetings. Competent in Microsoft Office Applications, with experience of witness statement taking and record keeping.
Requirements of the role
You must have a good overall standard of education, with a thorough knowledge and understanding of relevant service legislation, guidance, policies and best practice relating to housing management, anti-social behaviour, crime and disorder.
You must have knowledge & understanding of investigatory techniques along with knowledge & understanding of criminal & civil court procedures.
You should have considerable recent and relevant experience related to the post including experience of managing, investigating and resolving anti-social behaviour and crime and disorder issues within a local authority or similar environment.
Valid UK Driving License
Housing experience dealing with high level ASB
Experience and knowledge of the Anti Social Behaviour Crime and policing act 2014, Housing act 1985 and 1996 and consumer regulations
Experience of completing witness statements and court bundles and attending court
Why choose us?
We have some outstanding benefits and perks to offer you, including:
- 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
- Automatic enrolment into the Local Government Pension Scheme
- Flexi scheme – up to 2 days flexible leave available per month (pro rata for part-time employees)
To see all our excellent benefits and perks, please click here.
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Further information
For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.
We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
Alternative application format:
British Sign Language: northumberlandcc-cs.signvideo.net
For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930
