Job Information
Residential Support Worker – Kyloe House Secure Children's Home
Location: Kyloe House, Stannington, Morpeth, NE61 6DE
Open Day Date: 29th April 2026
Interview Date: 6th May 2026
Contact: KyloeAdmin@northumberland.gov.uk
Salary & Benefits
- Basic Salary:£26,403 – £28,142 (Band 4)
- Market Force Allowance:£5,000 p/a
- Enhancements (Out-of-Hours):£2,708.04 – £2,886.48 p/a
- Sleep-in Shift Payment:£43.12 per shift
Enhancements apply between 8:00pm – 6:00am and weekends. Sleep-in payments are additional to the basic salary.
Important information: Shortlisted candidates will be invited to an Open Day on 29th April 2026. Interviews will be held on 6th May 2026.
About us
Kyloe House provides a safe, structured and nurturing environment for young people who have experienced significant challenges. We use a trauma‑informed approach, recognising each young person’s individual needs, strengths and potential.
Alongside creating a homely atmosphere, we support education, vocational training, life skills and social development to help young people build brighter futures.
The Role – Residential Support Worker
As a Residential Support Worker, you will:
- Provide consistent, compassionate care in a secure environment.
- Ensure the safety and wellbeing of young people at all times.
- Build positive, trusting relationships that promote growth and resilience.
- Support young people with daily routines,learningand independent living skills.
- Work collaboratively with colleagues, education staff, healthteamsand external professionals to support the creation of personalised care plans.
- Maintain clear,accuraterecords and uphold safeguarding standards.
What we offer
- A meaningful and rewarding role within a supportive team.
- Comprehensive induction and ongoing professional training in trauma‑informed practice.
- Competitive pay and benefits.
- Opportunities for progression within Northumberland County Council.
- Regular one‑to‑one supervision for reflection and development.
- The opportunity to make a real difference in the lives of vulnerable young people.
- Access to NCC staff benefits, including:
- Local Government Pension Scheme
- Discounts at leisure and cultural venues
- Free onsite gym access
Useful Information
Working Hours
Average 37 hours per week, following a designated shift pattern including:
- Early and late shifts (between 7:45am – 10:30pm)
- Sleep‑in duties
- Alternate weekends and some bank holidays
Disclosure Requirement
The successful applicant must complete an Enhanced DBS check.
This role is subject to robust safer recruitment checks and ongoing safeguarding responsibilities.
Equal Opportunities & Accessibility Support
Northumberland County Council is proud to be an equal opportunities employer. We are committed to ensuring fair access to employment for all applicants.
Guaranteed Interview Scheme
Disabled applicants who meet the essential criteria are eligible for a guaranteed interview. To notify us:
Email: hrrecruitment@northumberland.gov.uk
Include your name and the job title you are applying for.
Alternative Formats & Adjustments
If you require reasonable adjustments or a different application format, please contact the Recruitment Team using the same email.
About you
Do you have the passion, resilience, and commitment to support young people? We’re looking for individuals who share our dedication to providing a safe, nurturing and stable environment.
Eligibility Criteria
- Applicants must be 22 years or older (Ofsted guidance).
- This roledoes not meet UK Visa Sponsorship criteria.
- Interviews for this post will be held on6th May 2026,please ensure that you are available to attend on this date whensubmittingan application.
We are looking for individuals who are:
- Committedto safeguarding andpromoting thewelfareof young people.
- Able to remain calm,professionaland nurturing in challenging situations.
- Resilient, reliable and team focused.
- Passionate aboutsupporting young peopleand helping to build brighter futures.
- Experience in residential care, youth work or education is desirable, butfull training is provided,and ongoing development opportunities will be available.
- Willing and able to undertake training up to Level 3/4 Diploma in Children and Young People’s Workforce (or equivalent).
How to apply
If you are committed to creating a safe and nurturing environment where young people can thrive, we’d love to hear from you.
