Residential Support Worker - Kyloe House

Residential Support Worker – Kyloe House Secure Children's Home  

Location: Kyloe House, Stannington, Morpeth, NE61 6DE  

Interview Date: 15th October 2025 

Contact: KyloeAdmin@northumberland.gov.uk  

Salary & Benefits  

• Basic Salary: £26,403 – £28,142 (Band 4)
• Market Force Allowance: £5,000 p/a
• Enhancements (Out-of-Hours): £2,708.04 – £2,886.48 p/a
• Sleep-in Shift Payment: £43.12 per shift

Enhancements apply between 8:00pm – 6:00am and weekends. Sleep-in payments are additional to the basic salary. 

Please note: There are both permanent and 12-month fixed-term positions available. 

 
About us 

Our home provides a safe, structured, and nurturing environment for young people who have experienced significant challenges. We take a trauma informed approach that recognises each young person's individual needs, strengths, and potential. Alongside creating a homely atmosphere, we focus on education vocational training, life skills, and social development to support every young person’s future. 

The Role – Residential Support Worker 

As a Residential Support Worker, you will: 

• Provide consistent, compassionate care in a secure setting.
• Ensure the safety and wellbeing of young people at all times.
• Build positive, trusting relationships that encourage growth and resilience.
• Support young people with daily routines, learning and independent living skills.
• Work collaboratively colleagues, education, physical and mental health teams, and external professionals to support creating personalised care plans.
• Maintain clear and accurate records, always upholding safeguarding standards.

What we offer 

• A rewarding and meaningful role in a supportive team.
• Comprehensive induction and ongoing professional training in trauma informed practice.
• Competitive pay and benefits.
• Opportunities for career progression within a respected organisation.
• Regular one-to-one supervision for reflection and growth.
• A chance to make a lasting difference in the lives of vulnerable young people.
• Access to Northumberland County Council benefits, including:
  • Access to Local Government Pension Scheme
  • Discounts at council leisure and culture venues

• Free onsite gym access

Useful Information 

• Working Hours:

Average of 37 hours per week, following a designated shift pattern: 

• Early and late shifts between 7:45am – 10:30pm
• Sleep-in shifts
• Alternate weekends and some bank holidays

• Disclosure Requirement:

The successful applicant will be required to complete a Disclosure & Barring Service (DBS) Enhanced Disclosure. 

• Interested?

If this opportunity excites you and you’re ready to make a difference, we’d love to hear from you. 

Equal Opportunities & Accessibility Support 

Northumberland County Council is proud to be an equal opportunities employer. We are committed to ensuring fair access to employment for all applicants. 

Guaranteed Interview Scheme: 

Disabled applicants who meet the essential criteria are eligible for a guaranteed interview. To notify us of your eligibility: 

Email: hrrecruitment@northumberland.gov.uk 

Include your name and the job title you are applying for. 

Your eligibility will be factored into the shortlisting process and kept anonymous. 

Alternative Formats & Adjustments: 

If you have a disability and would prefer to apply in a different format or require reasonable adjustments to attend an interview, please contact the recruitment team using the same email above. 

About you 

Do you have the passion, resilience, and commitment to make a positive difference in young people’s lives? We are looking for Residential Support Workers to join our trauma-informed secure children’s home, where safety, stability, and care are our highest priorities. 

Eligibility Criteria 

• Applicants must be 22 years or older (Ofsted guidance).
• This role does not meet UK Visa Sponsorship criteria.
• Interviews for this post will be held on 15th October 2025, please ensure that you are available to attend on this date when submitting an application.  

We are looking for individuals who are: 

• Committed to safeguarding and promoting the welfare of the young people.
• Able to remain calm, professional and nurturing in challenging situations.
• Resilient, reliable and team focused.
• Passionate about supporting young people and help build brighter futures.
• Experience in residential care, youth work or education is desirable, but full training is provided, and ongoing development opportunities will be available.
• Willing and able to undertake training up to Level 3/4 Diploma in Children and Young People’s Workforce (or equivalent).

How to apply