Job Information
ROLE OF THE JOB
Assist with the support to the payroll and pension team by undertaking a range of administrative tasks regarding Matthews
Prepare and complete template letters and general correspondence: Accurately input relevant information into pre-designed templates to be sent to current and former employees.
Monitor and manage a designated email inbox: Regularly check the assigned email box and respond promptly to incoming queries, ensuring timely and effective communication.
Transfer data from a calculator to an Excel template: Extract numerical data from a calculator and accurately input it into a designated Excel template, ensuring precision and adherence to specified formats.
Review employment and pension records: Examine employment and pension records to address any queries, ensuring accuracy and completeness in the documentation.
Calculate members historic earning details: which could entail using assumptions on members earnings for historic periods.
Update and maintain member database: Regularly input and update member details in the database, ensuring data accuracy and up-to-date records.
Arrange and attend meetings: Schedule meetings as required, attend them, and take accurate, straightforward notes to document discussions and decisions
Essential requirements
A good general education demonstrating numeracy and literacy.
NVQ Level 2 or equivalent in a business related discipline.
Considerable experience in a similar role covering a broad range of support tasks and procedures
Experience in using office applications on a personal computer.
Why choose us?
We have some outstanding benefits and perks to offer you, including:
-26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
-Automatic enrolment into the Local Government Pension Scheme
-Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)
To see all our excellent benefits and perks, please click here.
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Further information
For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.
We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
Alternative application format:
British Sign Language: northumberlandcc-cs.signvideo.net
For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930
