Job Information
Mowbray day Centre Assistant Manager
(Permanent Full Time)
The role:
You will assist the Service Manager in the operational management of the Mowbray Day Centre service, with responsibility for a staff team who provide daytime activities and care and support to adult with Learning Difficulties, some of whom have complex care needs and physical disabilities.
You will assist the service manager in all aspect of the operational management of the service, working closely with the two care supervisors and a team of care workers to deliver a timetable of activities and person-centered care and support to the service user who attend the Day Centre.
With the support of the manager, you will promote awareness of what the service has to offer, attract new referrals and develop individual and group person centered activities to make fullest use of the service resources and working in partnerships with other professionals and families to meet the needs, aspirations, and interests of service users.
You will be responsible for monitoring budgets to achieve financial targets, operational management, and development of the services with responsibility for the building, its grounds, use and care of equipment, the provision of meals and refreshments and the operation of centre vehicle providing transport for service users to and from home.
You will ensure the capture of data for the purpose of financial audit training, completing quarterly performance monitoring reviews and monitor and maintain the standards of care plans and record keeping in the service.
You will support staff in following the services and organisations policies and procedures, contribute to the development of the service ensuring NICE guidance and CQC care standards are met at all times.
You will work closely in partnership with other professionals and organisations to develop high-quality care practices promoting the health, wellbeing, independence, and rights of service users.
You will encourage and support service users involvements and representation in the service and support service user involvement in self-advocacy groups, consult service users on the changes and direction of the service and conduct customer satisfaction survey dealing with customer care, comments, and complaints.
This role is permanent, full time 37 hours.
NCC Band 7 salary £34,314 - £37,938.
Working hours Monday to Thursday 8.30am to 4.00pm & Fridays 8.30am to 3.30pm
Please refer to the job description and person specification for full details
For an informal conversation about the role, please contact Peter Douglas, Service Manager on 01670 536230.
Who are we looking for?
You will have a good standard of general education demonstrating numeracy and literacy with a knowledge of operational, regulatory and safety procedures in adult care services, an awareness of relevant disability issues for the service user group, be able to show a commitment to customer care and provide examples of ongoing personal development.
A degree level qualification and management training to NVQ level 4 would be desirable.
You should have recent management or supervisory experience in a comparative care setting and be able to give examples of successfully collaboration with other professional or care providers for the benefit of service users, experience of working with adults with learning difficulties, and experience of project management or service improvement initiatives and a familiarity with current IT applications and systems would be desirable.
You should have the ability to communicate, chair lead and present information in a format and style appropriate to the audience provide clear convincing and rational explanations, be able to present statical information, write and present concise and factual reports, negotiate and persuade others, remain clam under pressure and apply a methodical and cooperative approach to problem solving working in partnership with others.
You should demonstrate a high level of honesty and integrity showing respect for others creating a positive working culture which respects diversity and values the contribution from all service users, staff and other stakeholders.
Northumberland County Council’s (NCC) vision is ‘Land of Great Opportunities’, for current and future generations. We believe there is no better place to live and work.
For further information about working for NCC, please visit our website here.
Why choose us?
We have some outstanding benefits and perks to offer you, including:
- 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
- Automatic enrolment into the Local Government Pension Scheme
- Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)
To see all our excellent benefits and perks, please click here.
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Further information
For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.
We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
Alternative application format:
British Sign Language: northumberlandcc-cs.signvideo.net
For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930
Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.
