Please Note: The application deadline for this job has now passed.
Job Information
We have a fantastic opportunity for a Band 3 Administration Assistant working 37 hours per week on a permanent basis, to join our Joint Equipment Loan Service Team, based at Cramlington.
Key tasks will be to provide administrative support ensuring that home loans equipment is planned and processed for delivery to clients in the community to enable their independent living.
The successful candidate will join an admin team of 10 to provide a range of clerical and administrative duties, e.g.:
- To maintain the ELMS (Equipment Loans Management System) database and process information - training will be provided on all relevant systems.
- To undertake general office administration tasks, including filing, photocopying and processing documentation.
- Processing of requisitions for delivery/collection of equipment to clients in the community.
- Processing and routing of daily van delivery schedules and printing of documentation, for the delivery of standard and special equipment (approx. 62,000 equipment items per annum).
- Liaising with service professionals and clients to ensure equipment is delivered and/or collected within agreed timescales.
- To answer queries regarding standard and special equipment and regarding equipment deliveries and collections on a daily basis.
- To undertake telephone duties and provide cover for other members of the administrative team as appropriate.
- To use your own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills.
- It would be an advantage if you possess word processing or equivalent experience and knowledge of IT packages and their applications, however training can be provided for the right candidate.
Northumberland is world-renowned as a visitor destination and an ideal location to strike a perfect work/life balance. There is no better way of enjoying the picturesque scenery and stunning coastline than on an everyday basis!
Why choose us?
We have some outstanding benefits to offer you, including:
- 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
- Automatic enrolment into the Local Government Pension Scheme
- Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)
- Local government discount schemes available to all employees with offers at local businesses along with various national brands
- Commitment to work/life balance offering flexibility through various schemes including job sharing, flexible working, term-time only, and compressed hours
- A range of salary sacrifice schemes are available
- Staff networks - run by staff, for staff, providing opportunities for peer networking, mutual support, staff development e.g. Apprenticeship, Armed Forces, ASD, Enable (disability), LGBT+, Menopause, Mental Wellbeing, Racial Equality
Further information
Please note the closing date for this post is midnight on 14th August 2024, however we do have the right to close the post early if necessary. We aim to interview for this position on 21st August 2024.
Please note the closing date for this post is midnight on 14th August 2024, however we do have the right to close the post early if necessary. We aim to interview for this position on 21st August 2024.
We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email hrrecruitment@northumberland.gov.uk or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
Alternative application format:
British Sign Language: northumberlandcc-cs.signvideo.net
Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications
