Job Information
The role will be very varied, fast paced and requires a high degree of accuracy.
- Maintain information systems such as booking systems, client records ensuring accuracy, confidentiality, ease of use and rapid access.
- Attend meetings, taking accurate minutes and ensuring distribution as requested.
- To assist in the co-ordination and organisation of reviews, diary appointments, etc for the social work staff.
- Provide office administration tasks such as typing, petty cash, photocopying, scanning and uploading on to electronic client records.
- Ensure care and reconciliation of petty cash and other amounts of cash or cheques.
- Receive telephone calls, deal with visitors, take messages and answer enquiries, in compliance with the service’s customer care standards.
- Deal with incoming and outgoing post and emails in accordance with established procedures.
- Procurement - raising and receipting of requisitions and processing invoices for payment dealing with any queries as necessary.
Why choose us?
We have some outstanding benefits to offer you, including:
26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
Automatic enrolment into the Local Government Pension Scheme
Flexi scheme (if applicable) - up to 2 days flexible leave available per month (pro rata for part-time employees)
Local government discount schemes available to all employees with offers at local businesses along with various national brands
Commitment to work/life balance offering flexibility through various schemes including job sharing, flexible working, term-time only, and compressed hours
A range of salary sacrifice schemes are available
Staff networks - run by staff, for staff, providing opportunities for peer networking, mutual support, staff development e.g. Apprenticeship, Armed Forces, ASD, Enable (disability), LGBT+, Menopause, Mental Wellbeing, Racial Equality
Further information
For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.
We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email hrrecruitment@northumberland.gov.uk or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
Alternative application format:
British Sign Language: northumberlandcc-cs.signvideo.net
For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930
