Job Information
If you first looked at this advert on or before 14 April, please note that an out of date version of the job description was initially posted in error. The correct version is now available below.
We are looking for a Welfare Rights Team Manager for the Council's Welfare Rights Team.
This small team provides training and advice to front-line workers in adult social care and children’s services, and the voluntary and community sector.
In complex cases, it provides advice and support directly to service users, including where appropriate representing people in tribunals.
The Team Manager and other members of the team also provide advice to senior managers about broader policy issues connected with the benefits system, and support the development of effective advice arrangements across Northumberland, including advice provided by third sector organisations and other public bodies.
The team is based in the directorate responsible for adult social care. This role is permanent, full time and is based at County Hall in Morpeth, you will be encouraged to develop links with service managers and a strong understanding of how social care services operate and how their work interacts with the benefits system.
We are looking for someone with extensive experience of welfare rights work including challenging benefit decisions to First tier Tribunal level, and with experience of working alongside statutory social care services. You should have a good understanding of the needs of ill and disabled people and the range of services and benefits which support them, and experience of developing, organising and delivering training. You should have the skills required to prepare or guide the preparation by others of submissions to decisionmakers at all levels in the benefits system, including tribunals, on the application of the law to the circumstances of individuals. You should have experience of supervising the work of others.
For more information on this role, please see the attached job description and person specification.
For an informal conversation about the role, please contact Keith Thompson, Team Manager on keith.thompson@northumberland.gov.uk or Stephen Corlett, Senior Manager on 01670 623637 / stephen.corlett@northumberland.gov.uk
Northumberland County Council’s (NCC) vision is ‘Land of Great Opportunities’, for current and future generations. We believe there is no better place to live and work.
For further information about working for NCC, please visit our website here.
Why choose us?
We have some outstanding benefits and perks to offer you, including:
- 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
- Automatic enrolment into the Local Government Pension Scheme
- Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)
To see all our excellent benefits and perks, please click here.
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Further information
For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.
We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email hrrecruitment@northumberland.gov.uk or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
Alternative application format:
British Sign Language: northumberlandcc-cs.signvideo.net
For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930
Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.
