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Watch Manager (A) Fire Control

Job Information

Northumberland Fire & Rescue Service Fire Control Watch Manager (A) Vacancy - Permanent

We are interested to seek out highly motivated and experienced candidates at competent Crew Manager (Control) levels, as well as inviting applications from existing Watch Managers (Control) from across the fire sector.

We are preparing for potential Watch Manager vacancies within Fire Control. On conclusion of this process a small talent pool will be generated to support our future senior management team retirement profile across the next 18 months.

Northumberland is the northernmost county of England, bordering Cumbria, County Durham, Tyne and Wear and the Scottish Borders with an outstanding North Sea coastline of 103 km and a county of rural natural beauty. The county is steeped in history and heritage and with a population of over 300,000 residents, the council provides a wide range of services across over 5,000 sq. Km, one of the largest counties in England. Northumberland County Council is seeking to appoint to a key post within Northumberland Fire and Rescue Service.

You will be expected to:
  • Demonstrate exceptional leadership skills aligned to the ‘Leading Others’ elements of the NFCC Leadership Framework. NFCC_Leadership_Framework_Final-1.pdf
  • Have excellent communication skills and an ability to engage constructively with internal and external stakeholders.
  • Model our values and behaviours; promoting a culture which embraces collaboration, inclusivity, high performance and wellbeing, and you will strive to make a real difference to the communities we serve.
  • Manage and lead operational incidents as a Fire Control Manager, within the requirements of Fire Control WM role map and local standard operating procedures.
If you think you would work well within this role and have a desire to make our communities safer, then we encourage you to apply for this exciting opportunity.

Our Fire Control Mobilising and Communications Centre is equipped to deal with the receipt of emergency calls and the alerting and dispatching of Fire & Rescue Service resources, based at our Headquarters in West Hartford Community Fire Station. 

The Fire Control is responsible for:
  • The acceptance of emergency and non-emergency calls from a range of sources.
  • Mobilising resources in accordance with our CRMP.
  • Maintaining communication with resources.
  • Maintaining information on Fire & Rescue Service operational resources and personnel including operational daily staffing.
  • Liaising with other emergency and non-emergency agencies.
  • Survival Guidance Advice to callers (Fires and Special Service Calls).
  • A number of support functions including management of risk data held within mobilising systems, performance management, in-house training provided to control staff.
The Fire Control Watch Manager (A) vacancy is a Permanent Vacancy, working 42 hours, watch based rota system, subject to the NJC Grey Book Conditions of Service. Further details can be found in the accompanying role map.

For further information please see the Job Description in the supporting documents attached to this advert.

If you are interested in this exciting role, we would welcome an informal discussion with you. For an informal discussion about the role please contact:



We are offering a salary range of £40,538 to £41,664 depending upon experience.

Essential criteria for the role

Eligibility:
  • You must be a competent Crew Manager (Control) or Watch Manager (Control), currently employed in a UK Fire and Rescue Service.
  • No outstanding ‘unspent’ disciplinary warnings.
Our selection process will comprise of the following:
  • Applications will be sifted based on alignment to the essential and desirable criteria.
  • An assessment day consisting of a group discussion, and formal interview to take place in late October/Early November.
  • Assessment days will take place at: Northumberland Fire & Rescue Service Headquarters, West Hartford Business Park, Cramlington, Northumberland, NE23 3JP
Pre-employment checks
  • Successful applicants will be subject to our pre-employment screening process, which includes an occupational health medical.  We will also conduct right to work, DBS and reference checks.
  • Further information about our Service can be found by visiting www.northumberlandfireandrescue.gov.uk and our various social media channels.
Closing date and time for applications is midnight on the 6th of October.

Why choose us? 

We have some outstanding benefits to offer you, including: 
  • Automatic enrolment into a Pension Scheme 
  • Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees) 
  • Local government discount schemes available to all employees with offers at local businesses along with various national brands 
  • A range of salary sacrifice schemes are available 
  • Staff networks - run by staff, for staff, providing opportunities for peer networking, mutual support, staff development e.g. Apprenticeship, Armed Forces, ASD, Enable (disability), LGBT+, Menopause, Mental Wellbeing, Racial Equality 
Further information 

Please note that this is a permanent position. 

For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email hrrecruitment@northumberland.gov.uk or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format, please see the alternative methods below.  This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.    

Alternative application format: 

British Sign Language: northumberlandcc-cs.signvideo.net   

For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930 

Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system.  Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.
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