Job Information
We have a vacancy within our Joint Equipment Loan Service (JELS) that needs an experienced team manager to fill, someone with a commitment to lead a successful team to continue providing a high standard of service to the residents of Northumberland.
We want someone who understands the value of a well-managed team for its ultimate success, someone with commitment to support people in their roles and to improving the lives of residents of Northumberland through provision of daily living equipment to maximise their abilities.
JELS overall has 27 members of staff; 10 staff within the administration team, including an office manager and 17 staff within the warehouse including a warehouse/deputy manager.
The post holder will:
- Provide day to day management of the staff in the Joint Equipment Loan service.
- Provide advice and guidance to staff under the direction of the Operational Manager or Head of Service.
- To assist in the process of monitoring and reviewing standard operating procedures across the service.
- The role will involve providing leadership to the team, to work with other teams within the County Council and to ensure that work programmes are appropriately timetabled to promote develop and implement improvement of systems, procedures and quality audits.
- To provide expert knowledge and support to the teams in terms of information, advice and guidance to be given to service users and colleagues.
- To contribute to the management of the service areas ensuring their development and providing regular supervision and annual performance appraisal.
About the post:
The post is based at Unit 43 Colbourne Cresent, Nelson Industrial Estate, Cramlington, Northumberland NE23 1WB; as the service covers the whole of Northumberland there may be times when the post-holder needs to travel anywhere in the county.
This is a full-time permanent post
Salary starts at £40,478.00 rising to £44,539.00
For further information please contact Dawn Walker Head of Service via One Call on 01670 536400.
We are looking for someone who has:
· Good basic education, A level or equivalent
· A relevant degree or equivalent professional qualification; or equivalent training/experience and evidence of continuing professional development plus further training and experience to post graduate diploma level equivalent
· Experience in managing and leading people, team, services successfully
· An excellent communicator, someone who can effectively communicate to a wide range of service
users, colleagues and internal and external stakeholders across a wide range of subject areas that this service area covers
· Specialist experience of quality improvement initiatives and of managing change
· Ability to use persuasion, negotiation and decision-making skills in overcoming resistance to change
· Ability to analyse and interpret statistical data and other information
· Ability to present the essential meaning of a complex combination of data
· Excellent time management and organisational skills
· Must have a valid driver's license and be willing to travel throughout the beautiful county of Northumberland as required.
Why choose us?
We have some outstanding benefits to offer you, including:
· 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
· Automatic enrolment into the Local Government Pension Scheme
· Flexi scheme for majority of roles – up to 2 days flexible leave available per month (pro rata for part-time employees)
· Local government discount schemes available to all employees with offers at local businesses along with various national brands
· Commitment to work/life balance offering flexibility through various schemes including job sharing, home working, flexible working, term-time only, and compressed hours
· Car leasing scheme
Further information:
Please note the closing date for this post is 3rd May 2023 at midnight.
We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email hrrecruitment@northumberland.gov.uk or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to attend an interview, please also let the team know. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.
