Job Information
The Council
Northumberland County Council operates a huge range of services across one of the largest counties in the UK. Local Government’s ongoing challenges and the diversity of our residents means we have to work smarter. That’s why we want bold, creative and agile thinkers who can help us move forward and innovate.
For further information about working for Northumberland County Council, please click here: http://www.northumberland.gov.uk/working
The Service
Northumberland County Council are looking for a skilled individual to assist in the ongoing delivery of our IT Service Provision, working within the Cloud Services Team.
The role
This position will be working within the Cloud Services Team and the successful candidate will require a high level of technical skill in specific areas relating to Cloud infrastructure (predominantly Microsoft Azure/365 but also AWS and Google), but must be able to act on your own initiative and communicate effectively with all stakeholders including Councilors, Senior Officers, Third Party Suppliers, colleagues and Citizens.
A high level of working knowledge and experience is required in the following areas of the Microsoft 365 platform:
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Management of Microsoft 365 and Azure Cloud platform and services.
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Management of NCC devices using MS Intune and Apple Business Manager.
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Management of Teams Telephony including physical handsets.
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Management of Microsoft Teams, policies and permissions.
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Management of SharePoint Sites, permissions, policies and documents.
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Securing council data within the cloud (management of O365 Purview) including the use of data loss prevention tools.
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Extensive working knowledge of Active Directory including knowledge of scripting to automate basic tasks.
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Sound working knowledge of DNS - External and Internal.
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Sound working networking knowledge, including VPNs for fault finding.
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Management of Web Application Firewalls and associated services.
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Microsoft IIS, Website publishing and fault finding.
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Management of Web filtering Solutions (NetSweeper beneficial).
A level of knowledge/understanding in the following would also be beneficial:
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Management of specifically Barracuda Web Application Firewall, Web Application as a Service and Load balancer.
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Management of Web filtering Solutions, specifically NetSweeper.
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Investigation of new products and contact within suppliers to discuss technical details and cost.
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Producing and managing security policies for data management and access.
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Knowledge of SharePoint site structure, metadata and site widgets.
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Knowledge of power automation (development of automation to simplify council daily tasks).
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Power BI reporting for 365 (costs, usage etc).
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Cloud data governance (FOIs/investigations).
Applicants should have experience within the IT sector preferably with some of that time spent in an environment allowing skills to be obtained in the above.
The job involves working with multiple stakeholders across many sites and excellent customer service and communication skills are required. The successful candidate will join an established team within authority and will have access to colleagues who can assist where necessary. This position is based in County Hall, Morpeth, but you may be required to travel regularly to other NCC office locations.
Please explain how you meet the essential requirements in your application.
We are offering
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A starting salary of £35,411.
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26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees).
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Automatic enrolment into the Local Government Pension Scheme.
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Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees).
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Local government discount schemes available to all employees with offers at local businesses along with various national brands.
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Commitment to work/life balance offering flexibility through various schemes including job sharing, flexible working, term-time only, and compressed hours.
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Car leasing scheme.
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Staff networks - run by staff, for staff, providing opportunities for peer networking, mutual support, staff development e.g. Apprenticeship, Armed Forces, ASD, Enable (disability), LGBT+, Menopause, Mental Wellbeing, Racial Equality.
Essential requirements
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A technical qualification or evidence of competency in IT.
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Ability to absorb new technical information and apply it effectively.
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A general standard of literacy and numeracy.
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Actively undertaking ongoing continuous professional and personal development.
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Competence in using Microsoft Office.
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An active desire to provide effective customer centred services.
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Very effective IT skills and ability to understand and develop the use of IT to achieve work objectives.
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Numerate and able to analyse business related statistics.
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Ability to work methodically and systematically.
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Adopts a collaborative approach to work.
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Ability to absorb technical information, when it is presented systematically and apply it effectively.
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Works under routine supervision. Uses minor discretion in resolving problems or enquiries.
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Works without frequent reference to others.
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Has sufficient communication skills for effective dialogue with colleagues.
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Ability to work in a team.
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Ability to plan, schedule and monitor own work, within short time horizons.
Further information
Please note that successful candidates must be able to attend an online interview.
For further information about this vacancy, please contact Paul.Williams@northumberland.gov.uk for an informal discussion.
Closing date: 18th July 2023
To view a copy of the Job Description and Person Specification, please see the attached documents.
For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.
We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email hrrecruitment@northumberland.gov.uk or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
Alternative application format:
British Sign Language: northumberlandcc-cs.signvideo.net
For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930
Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.
