Job Information
The Service
Northumberland County Council are looking for a skilled individual to assist in the ongoing delivery of our IT Service Provision, working within the Systems Support Team.
The role
This position will be working within the Systems Team and the successful candidate will require a high level of technical skill in specific areas relating to troubleshooting and maintaining software, they must be able to act on their own initiative and communicate effectively with all stakeholders including Councillors, Senior Officers, Third Party Suppliers, colleagues and Citizens.
A high level of working knowledge and experience is required in-
- Microsoft 365 platform
- Microsoft SharePoint
- All Microsoft Office applications, Outlook, Excel, Word etc
- Supporting SQL and databases
- Troubleshooting and debugging software issues
A level of knowledge/understanding in the following would also be beneficial-
- Management of NCC devices using MS Intune
- Supporting users on Windows 11
- Creating and deploying packages through SCCM and Intune
- Web filtering Solutions, specifically NetSweeper.
- Investigation of new products and contact within suppliers to discuss technical details
- Knowledge of SharePoint site structure, metadata and site widgets.
Applicants should have experience within the IT sector preferably with some of that time spent in an environment allowing skills to be obtained in the above.
The job involves working with multiple stakeholders across many sites and excellent customer service and communication skills are required. The successful candidate will join an established team within authority and will have access to colleagues who can assist where necessary. This position is based in County Hall, Morpeth, but you may be required to travel regularly to other NCC office locations.
Please explain how you meet the essential requirements in your application.
Why choose us?
Northumberland is world-renowned as a visitor destination and an ideal location to strike a perfect work/life balance. There is no better way of enjoying the picturesque scenery and stunning coastline than on an everyday basis!
Northumberland County Council’s (NCC) vision is “To make Northumberland a county which you regard as a great place to live, in which you can access the activities you enjoy, whilst having the opportunity to learn and thrive”.
For further information about NCC, please visit our website.
We have some outstanding benefits to offer you, including:
· 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees).
· Automatic enrolment into the Local Government Pension Scheme.
· Flexi scheme – up to 2 days flexible leave available per month (pro rata for part-time employees).
· Local government discount schemes available to all employees with offers at local businesses along with various national brands.
· Commitment to work/life balance offering flexibility through various schemes including job sharing, home working, flexible working, term-time only, and compressed hours.
· Car leasing scheme.
Further information:
Closing date: Tuesday 30th April 2024.
For guidance on completing your application and for information about our Equality and Diversity principles, please check the Northumberland Council website.
We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email hrrecruitment@northumberland.gov.uk or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to attend an interview, please also let the team know. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.
