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Residential Support Worker (Staff Bank)

Job Information

We're looking for a pool of Residential Support Workers to work in our children's homes across Northumberland!

If you're looking for a challenging and rewarding career where you can make a real difference in the lives of young people? We are seeking dynamic, dedicated, and enthusiastic individuals to join our team as Residential Support Workers. 


Job Title: Residential Support Worker

Salary: £24,294 - £25,979  (Single Premium Rate £2491-£2664 and Market Force Allowance of £5,000 per annum payable in addition to the basic salary) 

Job Location: Various locations across Northumberland

Various Shift Patterns Available (Day Shift and Night Shift)


Job Information:

Are you passionate about making a positive difference in the lives of young people? We are seeking dynamic, dedicated, and enthusiastic individuals to join our Staff Bank as Residential Support Workers for various sites across Northumberland.


Why choose us:

Working with us is not just a job; it's one of the most rewarding career choices you'll make. Our work is challenging, but if you have the drive, dedication, resilience, and passion, you'll enjoy an exciting and stable career with us.


The Role:

As a Residential Support Worker, you'll be working with young people aged 10 to 17, many of whom have experienced significant trauma. You'll create an environment of reflection, personal attention, and specialist help. Your role is crucial in helping young people develop the values, skills, knowledge, self-control, and direction they need to thrive.


Key Responsibilities:

  • Provide exceptional care and support to young people in secure accommodation.
  • Help young people develop life skills, social skills, and self-control.
  • Create a safe and nurturing environment for vulnerable young people.
  • Support young people in their education and personal development.
  • Encourage positive behaviour and personal growth.
  • Participate in training and development opportunities.
  • Maintain accurate records and documentation.



  • Good general education.
  • Willingness to undertake relevant training up to Level 3/4 Children and Young People’s Workforce Diploma or equivalent qualification.
  • Compassion, patience, and resilience.
  • Ability to work as part of a team.
  • Excellent communication and interpersonal skills.



  • Comprehensive induction and shadowing process.
  • Excellent training and development opportunities.
  • Regular one to one sessions for support and reflection.
  • Family friendly policies.
  • Pension contributions.
  • Free parking.
  • Leisure and culture discounts.
  • Free access to onsite gym.
  • Meal provided whilst at work.


Apply Now:

If you're dynamic, compassionate, and ready to make a difference, we want to hear from you. Join us in changing lives and shaping futures.


Northumberland County Council’s Staff Bank provides a pool of highly skilled temporary workers who are looking for a long-term placement, or who want to work flexibly within the council. If a team needs support due to sickness, common staff shortages, or general vacancies, they call upon registered bank members to fill available assignments. These can be filled via a long-term assignment for up to 12 months or on an ad hoc basis. 


Benefits of joining NCC’s Staff Bank include: 

  • Flexible contract – work and earn alongside your current commitments 

  • Career opportunities - Build and increase your employability and professional network with the opportunity to gain fixed term and permanent contracts. 

  • Try different roles within the organisation to find your fit.  

  • Develop new skills and enhance current expertise to help supplement your career. 

Where we receive a high volume of applications for a post, we may bring the closing date forward. You are therefore advised to submit your completed application as early as possible to avoid disappointment. 
The Staff Bank is managed by the Temporary Staffing Team, who you can contact via You will be subject to Northumberland County Council's pre-employment checking process which includes a minimum of 2 references covering the past 3 years, health clearance and proof of right to work in the UK and depending on the assignment you may be required to undertake a DBS check. 

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format, please see the alternative methods below.  This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.   

For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here

Alternative application format:

British Sign Language:  

For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930 


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