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Homelessness and Housing Options Officer

Please Note: The application deadline for this job has now passed.

Job Information

The Service
The Homeless and Housing Options service is a County wide service offering advice and assistance to individuals who are homeless or threatened with homelessness. The team covers the whole of the Northumberland area.

The Role
Your role will be to interview/visit clients who are potentially homeless to assess their housing situation prior to any application being made under Part VII of the Housing Act 1996 (as amended by the Homelessness Reduction Act 2017) and to prevent such clients from becoming homeless by providing housing information, advice and assistance to licensees tenants, landlords and accommodation agents and owner occupiers. You will support the Senior Housing Services Officer (Homelessness) in developing new preventative initiatives, review emerging policies & assist the strategic team in researching the suitability & implementation across the County.

Requirements of The Job
  • You must have a good standard of education to NVQ Level 3 or equivalent with effective IT skills. 
  • You should have detailed working knowledge and understanding of relevant legislation including The Housing Act 1996, Homelessness Reduction Act 2017 & Landlord & Tenant Law
  • You must have a sound understanding of housing policies and procedures in a public sector environment, and the ability to provide initial advice regarding finance and welfare benefits is required. 
  • A relevant professional would be desirable. 
  • This post involves regular travel throughout the County therefore you must be able to meet the transport requirements.
  •  When required you will also be on call for out of office hours emergency calls for homeless applicants.
Northumberland is world-renowned as a visitor destination and an ideal location to strike a perfect work/life balance. There is no better way of enjoying the picturesque scenery and stunning coastline than on an everyday basis!
Northumberland County Council’s (NCC) vision is “To make Northumberland a county which you regard as a great place to live, in which you can access the activities you enjoy, whilst having the opportunity to learn and thrive”. For further information about NCC, please visit our website. 

Why choose us? 
We have some outstanding benefits to offer you, including:
  • Salary Band 7 £33,024 - £36,648
  • Fixed Term contract until 31/05/2026
  • 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
  • Automatic enrolment into the Local Government Pension Scheme
  • Flexi scheme – up to 2 days flexible leave available per month (pro rata for part-time employees) 
  • Local government discount schemes available to all employees with offers at local businesses along with various national brands
  • Commitment to work/life balance offering flexibility through various schemes including job sharing, home working, flexible working, term-time only, and compressed hours
  • Car leasing scheme
 Please visit our website for more information regarding our benefits.

Further information 
Please note that this is a fixed term position but applications on a secondment or part-time basis would be considered for the right applicant. 
For guidance on completing your application and for information about our Equality and Diversity principles, please check the Northumberland Council website. We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email hrrecruitment@northumberland.gov.uk or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. 
If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to attend an interview, please also let the team know. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
 Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.

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