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Head of Digital

Please Note: The application deadline for this job has now passed.

Job Information

Head of Digital

Salary: £73,511 - £82,100

Location: County Hall, Morpeth



This position is 1 of 3 new senior roles that have been established in our Digital and IT Service to help us achieve our ambitions of transforming our council and county.

Our ambition is to design, develop and deliver accessible, user-centred services and products that empower and delight our users. 

Our 3 corporate priorities are:  

- tackling inequalities

- achieving value for money

- driving economic growth


We will ensure we pass on a healthy, clean, and sustainable environment to future generations.

Each of our three priorities has a part to play in responding to the Climate Change Emergency.

Achieving our ambition will demand a focus on people, culture, governance as well as digital, data and technology.

It’s a great time to join Northumberland County Council, as we embark on an exciting and bold transformation journey, to do the best for our residents, customers, our staff and the county.


About the role

The Head of Digital will be responsible for leading and developing Northumberland County Council’s Digital Strategy. You will be driving the activities and culture change needed to establish digital as a core part of how we deliver services to our customers, and our colleagues.

You’ll provide strategic and operational leadership to develop and evolve the county council’s approach to Digital.

Putting the user at the heart of everything we do, you’ll make sure that we use digital in a way that is inclusive, building skills and confidence, so that it is the channel of choice for those that can and wish to interact and transact with us digitally. 

You’ll help build a digital team that is skilled in user-centred design and digital delivery of accessible services.

Working closely with the Head of Technology, Head of Data and the Director of Digital and IT, you’ll help build and lead a team of digital professionals as well as being an influential member of the Digital & IT leadership team.

You’ll also champion digital skills and capability development across the organisation and help to build and sustain our digital community of practice.

Full details can be found in the attached job description and person specification.


About you

You’ll be passionate about creating user-centred digital services.

You will thrive on building strong relationships across departments to help foster collaboration. You’re skilled in building motivated, multi-disciplinary teams that can deliver services that help transform how our residents interact with us and take pride in making services that delight and empower our users.

You enjoy working in the open, sharing the work we’re doing to transform our services. 

Also, you will enjoy working collaboratively outside of our organisation, helping to build strategic partnerships and to live by the principles in the Local Digital Declaration.

You’re someone who cares deeply about building great teams and who wants to see others succeed. 

This opportunity is not just about taking on a brand-new role or working with a great team, it is about wanting to make a real difference for the people who live, visit and work in the county. This is a brilliant opportunity for someone looking to use their experience to deliver in a role with a true sense of purpose. 


Be inspired and supported. Be a life changer. Be Northumberland.

So, if you’re passionate about what you do, and what we do, we want to talk to you!

More information about working for Northumberland County Council can be found here 


Application Process:

Please click on the apply link, and once registered, you will be asked to upload your CV and provide a supporting statement. Initial shortlisting will be based on the information provided.


We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format, please see the alternative methods below.  This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.

Alternative application format:

British Sign Language: 

For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930 


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