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Head of Communications & Engagement

Please Note: The application deadline for this job has now passed.

Job Information

Head of Communications & Engagement    


At Northumberland County Council we are passionate about communicating with and listening to our residents, business and partners so that we can deliver the BEST services and opportunities to them.  We also want to tell the world that our County is a Land of Great Opportunities.  

The Strategy and Communications team provide leadership, management and delivery of key Council functions along with communications and engagement activity inside & outside the Council. 


We are looking for an experienced communications professional who is a committed and energetic leader to be our Head of Communications & Engagement.    

Working with colleagues across the Council’s services and functions, you will play a pivotal role in leading the Council’s approach to communications and engagement. 


As Head of Communications & Engagement, you will support the Council’s Chief Executive and Director of Corporate Strategy & Communications on ensuring the right strategies and initiatives are in place to create and maintain open, positive, effective communication and engagement activities. 


So if you’re passionate about what you do, we want to talk to you! 


Your Day-to-Day… 

- Leading on the development and delivery of the Council’s communications and engagement strategy, internally and externally 

- Advising Members and senior Officers on the full range of communications issues 

- Building positive relationships with media and other communications outlets 

- Providing advice on matters which will ensure the Corporate Plan and the Council’s priorities are well communicated and understood across the organisation 

- Building a great working environment where everyone is treated with dignity and respect 

- Delivering excellent performance across our team whilst managing risk and change 


You are… 

- Passionate about how communications and engagement can make our County a Land of Great Opportunities  

- A confident resilient leader who can model and demonstrate organisational values & leadership behaviours 

- Proven in achieving leadership success working in a large and complex organisation with demonstrable experience of devising effective communication and engagement strategies 

- Experienced and comfortable working in a political environment  

- Able to translate complex ideas and information into meaningful & “user-friendly” information 

- Experienced in positive and productive working with the media to help the Council engage and communicate 

- Well versed in building and working with different tools to ensure the workforce feel well informed and involved in shaping their working arrangements, practices and impact.  


Why NCC? We’ll offer you…      

- An excellent working environment 

- Exciting progression pathways 

- A friendly and inclusive culture 

- Access to the Local Government Pension scheme 

- An excellent range of staff benefits including a competitive annual leave provision 

- Induction, mentoring and development from day one in post 

- Flexible working arrangements. 


 Please note: successful candidates will be required to undergo an enhanced DBS check. 


Ready to make a positive change? 

Please click on the apply link, and once registered, you will be asked to upload your CV and provide a supporting statement. Initial shortlisting will be based on the information provided at this stage.

For an informal discussion, please contact Phil Hunter (


Join us! 


We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format, please see the alternative methods below.  This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.

Alternative application format:

British Sign Language:

For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930 

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