Job Information
Estates (Housing) Manager
The Council
Northumberland County Council operates a vast range of services across one of the largest counties in the UK. Local Government’s ongoing challenges and the diversity of our residents and the geography of our County means we must work smarter. That’s why we want bold, creative and agile thinkers who can help us move forward and innovate.
The Role
An exciting opportunity has arisen to join our Housing Management Team as the Estates Manager responsible for providing a comprehensive customer focused neighbourhood housing service ensuring tenancies and properties are professionally managed and maintained resulting in high levels of customer satisfaction with the Housing Services.
The Estates Manger is responsible for managing the efficient and effective day to day tenancy and estate management of the Councils 8,500 homes across Northumberland this includes managing low level Anti-Social Behaviour, Sheltered Housing, all aspects of tenancy management and estate and contract management ensuring the service reflects current legislation, standards, County Council and Government priorities.
We are looking for a person with a strong track record of managing high performance and high-quality housing management services producing excellent outcomes for customers. Someone who can be an inspirational leader, with enthusiasm and passion to both drive our services forward and improve the lives of those customers living in our homes. You will foster team spirit encouraging accountability and putting the customer first to ensure a positive and responsive customer experience.
This is a hybrid role and will be both home and office based.
For further information about this vacancy, please contact Susan Ogle Head of Housing Services, on 074976851270 or susan.ogle@northumberland.gov.uk for an informal discussion.
Why choose us?
Northumberland County Council’s (NCC) vision is ‘Land of Great Opportunities’, for current and future generations. We believe there is no better place to live and work.
For further information about working for NCC, please visit our website here.
We have some outstanding benefits and perks to offer you, including:
- 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
- Automatic enrolment into the Local Government Pension Scheme
- Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)
To see all our excellent benefits and perks, please click here.
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Further information
Please note that this is a full time position but applications on a secondment or part-time basis would be considered for the right applicant.
For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.
We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email hrrecruitment@northumberland.gov.uk or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
Alternative application format:
British Sign Language: northumberlandcc-cs.signvideo.net
For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930
