Please Note: The application deadline for this job has now passed.
Job Information
THE SERVICE
The Northumberland Skills service delivers employment and skills support to residents across Northumberland delivering employability programmes that include The DWP Better Working Futures Programme and Restart scheme. All programmes are part of NCC's wider response to help unemployed residents move back into and towards work. We wish to recruit an individual who can manage a high volume of participants and who is able to build rapport, show empathy, motivate people, and help jobseekers to find and sustain employment.
Based at Berwick Campus
The role is based in the North of the County but travel across Northumberland is a requirement of the role
25 hours per week
Salary: £19,776 - £21,672
PREVIOUS APPLICANTS NEED NOT APPLY
ROLE OF THE JOB
The primary function of an Employment Adviser is to meet with jobseekers daily to help them find employment and you will manage a caseload of jobseekers offering a coordinated offer of employability support to move them into work. You will do this by offering appropriate Information, Advice and Guidance (IAG) to address employment barriers, both, immediate and long term and the service is looking to appoint individuals who can demonstrate experience in a similar or transferable role.
Your day-to-day responsibilities will include:
Meeting with a high volume of jobseekers, identifying any challenges and barriers with finding employment and creating an agreed action plan
Providing your customers with a programme of support that will lead to sustained employment, informed by local labour market needs
Booking jobseekers on to any relevant training or health and wellbeing courses that will help them to move towards work or gain new transferable skills
Supporting jobseekers with CV writing and the job application process
Liaising daily with employers, recruitment agencies to identify suitable and appropriate employment opportunities
Supporting jobseekers on a face-to-face basis ensuring that you meet programme customer service standards and achieve performance KPI's.
Completion of compliant customer paperwork following programme guidance, using CRM systems to capture accurate jobseeker information.
It is essential that you have a can-do attitude and have experience in achieving performance and quality assurance targets. You will have an ability to manage your own workload effectively, be able to work autonomously and as part of a team, whilst being responsive and flexible to new demands.
Essential requirements:
Employment Advisers work across Northumberland to meet business and contractual needs; therefore you must be able to meet the transport requirements of the role.
If you would like an informal discussion about the role and expectations, please call Barbel Williamson on 07966337147 or email Barbel.williamson@northumberland.gov.uk
