Please Note: The application deadline for this job has now passed.
Job Information
Do you have a passion to ensure that children, young people and their families are effectively supported in the right way at the right time? Then you might be the right person to join Northumberland's Early Help First Contact Team.
Contract Type: Fixed term 18 months
Employment Location: Foundry House - County Hall Morpeth - Home working in a hybrid arrangement
Working Pattern: Full time
First Contact is the initial point of contact for all new requests about children, young people and their families. We support vulnerable children who may benefit from early help services as well as children in need of social work support or protection. Early Help First Contact’s role is to receive referrals, gather information, signpost to services and make recommendations about thresholds for intervention.
The Early Help Support Requests are a key part of Northumberland's Early Help offer. This is a new post where you will have a significant role in offering short term telephone support to families that have been referred to Early Help First Contact. These referrals come from a wide range of services such as; school, GP’s, police, social care, families. You will also hold virtual sessions on specific topics to support families around common themes.
We are looking for someone who has a real passion and understanding of early help and universal services to work with families to identify solutions and other support routes before needs escalate.
First Contact is the initial point of contact for all new requests about children, young people and their families. We support vulnerable children who may benefit from early help services as well as children in need of social work support or protection. Early Help First Contact’s role is to receive referrals, gather information, signpost to services and make recommendations about thresholds for intervention.
The Early Help Support Requests are a key part of Northumberland's Early Help offer. This is a new post where you will have a significant role in offering short term telephone support to families that have been referred to Early Help First Contact. These referrals come from a wide range of services such as; school, GP’s, police, social care, families. You will also hold virtual sessions on specific topics to support families around common themes.
We are looking for someone who has a real passion and understanding of early help and universal services to work with families to identify solutions and other support routes before needs escalate.
If your skill set includes the above, come and join a progressive and innovative organisation which values all our employees.
We are committed to protecting and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. This post is working in regulated activity, it is a criminal offence for a barred individual to apply for a job in regulated activity.
For an informal conversation, please contact Emma Walker Team Manager - Early Help emma.walker@northumberland.gov.uk or 07966330441
Northumberland is world-renowned as a visitor destination and an ideal location to strike a perfect work/life balance. There is no better way of enjoying the picturesque scenery and stunning coastline than on an everyday basis!
Northumberland County Council’s (NCC) vision is “To make Northumberland a county which you regard as a great place to live, in which you can access the activities you enjoy, whilst having the opportunity to learn and thrive”.
For further information about working for NCC, please visit our website here.
Why choose us?
We have some outstanding benefits to offer you, including:
-26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
-Automatic enrolment into the Local Government Pension Scheme
-Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)
-Local government discount schemes available to all employees with offers at local businesses along with various national brands
-Commitment to work/life balance offering flexibility through various schemes including job sharing, flexible working, term-time only, and compressed hours
-A range of salary sacrifice schemes are available
-Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)
-Local government discount schemes available to all employees with offers at local businesses along with various national brands
-Commitment to work/life balance offering flexibility through various schemes including job sharing, flexible working, term-time only, and compressed hours
-A range of salary sacrifice schemes are available
- Staff networks - run by staff, for staff, providing opportunities for peer networking, mutual support, staff development e.g. Apprenticeship, Armed Forces, ASD, Enable (disability), LGBT+, Menopause, Mental Wellbeing, Racial Equality
Further information
Please note that this is a full time position but applications on a secondment or part-time basis would be considered for the right applicant.
Please note that this is a full time position but applications on a secondment or part-time basis would be considered for the right applicant.
For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.
We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email hrrecruitment@northumberland.gov.uk or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
Alternative application format:
British Sign Language: northumberlandcc-cs.signvideo.net
For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930
Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications
