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Community Hub Support Assistant

Job Information

About the Role:

Community Hub Support Assistant

13.5hpw 
Fixed Term until 31.03.26

As a Community Hub Assistant, you’ll help create a welcoming, user focused environment at our Community Hubs based in Alnwick, Cramlington and Newbiggin.
Your daily tasks may include:
  • Serving food and drinks in our café and bar
  • Assisting with bookings and maintaining a friendly environment for all hub users
  • Carrying out light cleaning and safety tasks to keep the hub in great shape
  • Supporting the setup of rooms for events and assisting with community sessions
  • Opening and closing the Hub as required
  • Providing basic digital and device support to visitors
We run a range of events on evenings and weekends across our Hubs. These shifts may involve:
  • Room setups
  • Serving in the café and bar
  • General hub duties
  • Opening and closing the Hub
  • Supporting our Café Managers and Hub Coordinators
What We’re Looking For:
We need people who are community-oriented, approachable, and ready to lend a hand wherever needed. If you have:
  • A good general education, numeracy, and literacy skills
  • Awareness of health and safety practices
  • Basic food hygiene knowledge or certification (desirable but not essential)
  • Bar and hospitality experience, including handling food and drinks (desirable but not essential)

Working pattern to be discussed at interview. 

For an informal discussion about the role please contact Paul Kirkup, Community Hub Operational Lead at Paul.Kirkup01@northumberland.gov.uk


Further information
For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below.  This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.    

Alternative application format: 

British Sign Language: northumberlandcc-cs.signvideo.net   

For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 62393

Apply

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