Please Note: The application deadline for this job has now passed.
Job Information
The Revenues Team is part of the Council's Finance Directorate administering the Business Rates billing and collection function for approximately 14,000 properties with an annual value of around £80m.
The role will involve all aspects of business rates administration. This will include processing changes of business premises, applying reliefs and exemptions, processing refunds and negotiating payment arrangements. You will need to be able to learn, understand and apply the relevant legislation applicable to business rates. You will also be expected to deal with phone calls from a wide range of customers, providing excellent advice and customer service.
We are looking for a dedicated individual who can demonstrate excellent communication skills, can work as part of an effective team, is able to organise and prioritise workloads, can work under pressure to deadlines with conflicting demands and deal confidently with a full range of requests, responding in a mature and courteous manner in sometimes difficult situations. You must have a good general level of education, demonstrating numeracy and literacy.
This is an exciting opportunity in an ever-changing revenues environment where you will continue to learn and develop your skills and experience, with opportunities for career progression.
Why choose us?
Northumberland is world-renowned as a visitor destination and an ideal location to strike a perfect work/life balance. There is no better way of enjoying the picturesque scenery and stunning coastline than on an everyday basis!
We have some outstanding benefits to offer you, including:
· 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees).
· Automatic enrolment into the Local Government Pension Scheme.
· Flexi scheme - up to 2 days flexible leave available per month (pro rata for part-time employees).
· Local government discount schemes available to all employees with offers at local businesses along with various national brands.
· Commitment to work/life balance offering flexibility through various schemes including job sharing, home working, flexible working, term-time only, and compressed hours.
· Car leasing scheme.
For further information about this vacancy please contact gillian.caisley@northumberland.gov.uk for an informal discussion.
To view a copy of the Job Description and Person Specification please see the supporting documents attached.
We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email hrrecruitment@northumberland.gov.uk or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous.
If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
Alternative application format:
British Sign Language: northumberlandcc-cs.signvideo.net
For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930
