Job Information
Business Administration Apprentice
Salary: National Apprenticeship Framework
Location: Various
Please note: You must be available for assessment and interview on Friday 14th July.
We have 5 exciting Business Administration Apprenticeship opportunities available. As follows:
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County Hall, Parking Services
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County Hall, Technical Services
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Seghill, Northumberland Skills
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Alnwick, Neighbourhood Services
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Alnwick, Children’s Safeguarding
For more information on each of these roles please see the attached documents below.
What is a Business Administration Apprenticeship?
This is your one-of-a-kind opportunity to enter the world of business administration as an apprentice in one of the most diverse, exciting, and biggest employers in Northumberland. This apprenticeship provides an excellent opportunity for those who want to further their career by gaining a qualification within Business Administration at a Level 3, alongside working and earning a salary. The main duties of the role are to support colleagues in providing an effective and efficient administration service to your team.
For further information about working for Northumberland County Council, please click here: http://www.northumberland.gov.uk/working
The apprenticeship:
To ensure you are fully supported you will be given all the training you need for the role, consisting of four days on the job training with your experienced and supportive team and one day per week with Northumberland Skills, the training provider. The role will start in September 2023 and will help you gain the skills and knowledge you need to succeed.
What does the day to day look like:
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Assist colleagues and residents or patients of Northumberland in person, via telephone or email to provide a friendly and high-quality level of service.
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Provide general administrative tasks such as processing information, creation and collating of documents.
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Maintain information systems such as filing, uploading and extraction of data.
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Gather and enter data into spreadsheets, databases and other electronic information systems.
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Send and receive emails, accept and make telephone calls, deal with internal and external customers, answer straight forward queries
About you:
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Like to work in a team but also be able to work on your own when given specific tasks
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Detail focused - with an enquiring mind, you like to get involved in the nitty gritty
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Enjoy using IT systems (excel, word, PowerPoint) and working with computers
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Be kind and courteous when dealing with colleagues and with customers and residents of Northumberland
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Strong organisation skills and good time management skills
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Enthusiastic and reliable
What is the best part of the job?
The support and progression. With a high number of past and present Business Administrators operating within Northumberland County Council, we are committed to supporting and developing our apprentices to thrive in their career. This has included:
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Establishing an Apprenticeship Network in 2021, ran by apprentices for apprentices
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2021 & 2022 NCC Apprentice awards, hosted by our executive leadership team; recognising the fantastic achievements of our apprentices
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Opportunity to work across a range of services and departments to build you experience and knowledge
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Progression into a graded role to boost your career
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Dedicated 1-2-1 pastoral support, quarterly review meetings with our managers and training providers.
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Guaranteed job interviews for those with disabilities or who have been in care with a local authority.
Why choose us?
As well as the above we have some outstanding benefits for our apprentices, including:
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26 days annual leave plus public and bank holidays (rising to 31 after 5 years of service)
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Opportunity to progress into a fixed/ permanent term role
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Apprenticeship wages, rising to national minimum wage after 365 days
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Automatic enrolment into the Local Government Pension Scheme
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Opportunity for further development into fully funded, higher education
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Access to high quality training delivered by Northumberland Skills to gain a Level 3 Business Administration Apprenticeship
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A commitment to work-life balance offering flexibility through various schemes such as the Flexi Scheme.
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A Student discount card and Local government discount schemes available to all employees with offers at local businesses along with various national brands
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IT equipment to support your learning (if required)
Please visit: https://www.northumberland.gov.uk/About/Working-for-Northumberland-County-Council.aspx for more information regarding our benefits.
What you need:
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GCSE Maths and English Grade 4/C or above (or predicted) or Level 2 Functional skills.
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Dedication and commitment to complete your apprenticeship over 18 months.
Northumberland County Councils vision: “One Council that works for everyone”
What are Northumberland County Council’s values:
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Residents first
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Excellence and Quality
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Respect
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Keeping our communities safe and well
For further information about this vacancy, please contact apprenticeshipenquiries@northumberland.gov.uk for an informal discussion.
We welcome applications from looked after children or care leavers, subject to meeting the minimum criteria for the job as defined in the job description, we will offer individuals an interview. Please indicate this via the supporting statement.
Northumberland County Council is an equal opportunities employer. We welcome applications from all sectors of the community. For guidance on completing your application and for information about our Equality and Diversity principles, please click here.
If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to attend an interview please email hrrecruitment@northumberland.gov.uk.
We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email hrrecruitment@northumberland.gov.uk or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to attend an interview, please also let the team know. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.
