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Business Administration Apprentice - Northumberland Skills

Please Note: The application deadline for this job has now passed.

Job Information



Please note: These posts will commence in September 2024. 


What the candidate will be doing on a day-to-day basis 


Undertaken individually or as part of a team, these are some of the duties expected to be undertaken by the post holder: 

  • Send & receive emails, accept & make telephone calls, deal with internal & external customers, answer straightforward enquiries, request support when needed 

  • Provide general administrative tasks such as processing financial information, creation & collation of documents, photocopying 

  • Operate general office equipment and maintain stock levels 

  • Maintain information systems such as filing, records management and booking systems 

  • Deal with incoming and outgoing mail in accordance with established procedures. 

  • Enter data into spreadsheets, databases and other electronic information systems, extract and distribute information as directed  

  • Operate bespoke software (EBS/Oracle/various educational software) 

  • Meet assessment criteria set by Northumberland Skills for Level 3 Business Administrator Standard 

  • Any other duties relevant to the post 


Background on department 

Northumberland Skills offer a range of full and part-time courses, and apprenticeship training programmes on behalf of Northumberland County Council empowering our learners with the skills they need to succeed and add value to businesses as they gain confidence, boost professional abilities to achieve more in life and work. 


We deliver a growing range of courses to support young people with Special Educational Needs and/or Disablities (SEND) in education beyond 16 years old.  Inclusive opportunities include a variety of vocational areas to introduction vocational skills, social skills and independence. 


Type of person we are looking for 

We are looking for an enthusiastic individual who is eager to learn and expand their knowledge and skills through hands-on experience 



Northumberland Skills –Blyth  



National Apprenticeship Framework  


Contract Type 

Fixed Term for duration of apprenticeship training, plus 6 months for End Point Assessment. 


  • Grade 4 (c) GCSE Maths & English (or equivalent) 

  • A good general education demonstrating numeracy and literacy.  An initial assessment will be carried out 

  • Excellent verbal and written communication skills 

  • Skilled in the use of multiple IT packages & systems 


Why choose us?  

We have some outstanding benefits to offer you, including:  

  • -26 days annual leave plus public/bank holidays 

  • -Automatic enrolment into the Local Government Pension Scheme  
    -Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)  
    -Local government discount schemes available to all employees with offers at local businesses along with various national brands  
    -Commitment to work/life balance offering flexibility through various schemes including job sharing, flexible working, term-time only, and compressed hours  
    -A range of salary sacrifice schemes are available  

  • Staff networks - run by staff, for staff, providing opportunities for peer networking, mutual support, staff development e.g. Apprenticeship, Armed Forces, ASD, Enable (disability), LGBT+, Menopause, Mental Wellbeing, Racial Equality  


Further information  
Please note that this is a full time, fixed term position but applications on a secondment or part-time basis would be considered for the right applicant.  


For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here 


We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format, please see the alternative methods below.  This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.     


Alternative application format:  

British Sign Language:    

For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930  


Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system.  Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications

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