Vacancies

Benefits Assistant

Job Information

We are looking to appoint a Benefits Assistant to work as part of the Benefits Team based in Morpeth, with the opportunity for flexible location working.

Fixed Term contract until 31.03.25

The role:

The successful applicant will be required to process applications for Free School Meals, Disabled Persons Parking Badges (Blue Badges) and Concessionary Travel passes.

The Benefits Team continues to be high profile and provides vital support to our residents and this role is key in delivering an efficient and timely applications process.

Requirements:

You will have excellent communication skills with the ability to converse at ease with customers and provide advice in with the progress of applications to the respective schemes.

You will be confident using a range of IT systems such as Microsoft Office, Outlook and Teams.

Whilst experience/knowledge of the schemes would be an advantage, full training will be given.

Why choose us?

Northumberland County Council’s (NCC) vision is ‘Land of Great Opportunities’, for current and future generations. We believe there is no better place to live and work.

For further information about working for NCC, please visit our website here.

We have some outstanding benefits and perks to offer you, including:

-26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)

-Automatic enrolment into the Local Government Pension Scheme
-Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)

To see all our excellent benefits and perks, please click here.

Further information
Please note that this is a full time position but applications on a secondment or part-time basis would be considered for the right applicant.

For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email hrrecruitment@northumberland.gov.uk or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.

Alternative application format:

British Sign Language: northumberlandcc-cs.signvideo.net

For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930

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