Job Information
ROLE OF THE JOB
We have an exciting opportunity for an Armed Forces Case Worker and the purpose of this role is to provide overall direct support and advice to the Armed Forces Community and their families in Northumberland in relation to support services available and housing options.
The successful candidate will:
- Be responsible for providing advice and signposting for debt, rent arrears, council tax arrears as well as access to mental health support and employability.
- Offer one to one advice and outreach support in relation to housing, resettlement, training, education, employment, benefits, and other issues.
- Be expected to execute Northumberland County Councils safeguarding protocols and develop good working partnerships with all relevant agencies and stakeholders whilst providing relevant emotional support and advice to all clients and their families, especially in those cases which are particularly complex.
- Be an exceptional communicator with experience of networking and partnership working and possess up to date knowledge of the Armed Forces Covenant and relevant national Government documentation to ensure statutory obligations are fulfilled.
REQUIREMENTS OF THE JOB
- An understanding of the current issues facing veterans. Therefore, it is essential you have experience of either serving in the Armed Forces or working within that environment.
- Valid UK driving license and access to transport
- Exceptional IT skills, report writing and the ability to analyse and interpret complex data is essential to this role.
If you are looking for a new challenge and feel you have the qualities required to fulfil this role and if you are motivated and genuinely aspire to helping people, then we would love to hear from you.
For an informal discussion about this role, please contact Amanda Mason, Engagement and Sustainability Manager on 07855126121
Northumberland County Council’s (NCC) vision is ‘Land of Great Opportunities’, for current and future generations. We believe there is no better place to live and work.
For further information about working for NCC, please visit our website here.
Why choose us?
We have some outstanding benefits and perks to offer you, including:
- 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
- Automatic enrolment into the Local Government Pension Scheme
- Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)
To see all our excellent benefits and perks, please click here.
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Further information
Please note that this is a full time positionn.
For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.
We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.
Alternative application format:
British Sign Language: northumberlandcc-cs.signvideo.net
For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930
Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.
