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Admin Assistant - Level 1

Job Information

The Service
The Revenues & Benefits Service primary functions are:

  • The billing and collection of Council Tax, Business Rates, Sundry Debt & Housing Benefit Overpayments.
  • The assessment of entitlement for Blue Badges, Concessionary Travel, Council Tax Support, Free School Meals and Housing Benefit.
  • The payment of Housing Benefit.

 

The role
The role is 30 hours per week (6 hours per day Monday to Friday) Band 1 Admin Assistant fixed term until 30/09/2025 on the Area Management Team within the Revenues & Benefits Service responsible for all incoming and outgoing mail.
 
A key part of the role is to open, sort, date stamp and scan high volumes of Revenues & Benefits incoming mail onto a document management system.
 
The role is key to maintaining high performing services. The ability to follow procedures to achieve objectives is essential for this role. You should have attention to detail and a positive attitude, experience of dealing with incoming and outgoing mail and be able to support change in this area. Some lifting and handling will be required.

For further information about this vacancy, please contact Pauline Sanderson, Area Management Team Leader on 01670 624218 for an informal discussion.


Why choose us?

Northumberland County Council’s (NCC) vision is ‘Land of Great Opportunities’, for current and future generations. We believe there is no better place to live and work. 

 

For further information about working for NCC, please visit our website here. 

 

We have some outstanding benefits and perks to offer you, including:  

-26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)  

-Automatic enrolment into the Local Government Pension Scheme
-Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)  

To see all our excellent benefits and perks, please click here. 

 

Stay connected with us on social media to keep up to date with Northumberland County Council’s latest job opportunities. 

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Further information
Applications on a secondment basis would be considered for the right applicant.  

 

For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.
 

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email hrrecruitment@northumberland.gov.uk or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.  

 

Alternative application format:  

British Sign Language: northumberlandcc-cs.signvideo.net  

For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930  

Apply

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